Help Centre
How can we help?
Simple guides for setting up properties, managing availability, reviewing bookings, publishing your website, and handling billing.
Start here
Popular articles
The guides most clients reach for first.
Getting Started
Getting started with Vacaylabs Manager
A first checklist for new clients setting up an account, property, pricing, calendars, and website.
Read articleProperties
Create your first property listing
Add a property through the multi-step property setup flow.
Read articleAvailability And Calendar Sync
Connect external calendars and sync availability
Add external calendar integrations and copy the generated calendar URL when another platform needs it.
Read articlePricing
Set or reset custom prices with Guest Price and Agent Price/B2B Price
Apply special base prices to selected dates or remove them to return to default pricing.
Read articleBookings And Requests
Approve, reject, or mark a booking request as Direct Only
Handle pending approval requests and understand what Direct Only means.
Read articleWebsite Builder
Create, complete, and deploy your Vacaylabs website
Complete website setup details, template-specific content, and deployment steps.
Read articleBilling, Plans, And Invoices
View invoices and manage your subscription
Review invoice history, subscription status, plan changes, and cancellation behavior.
Read articleBrowse
Browse by category
Start with the area you are working on in Vacaylabs.
Getting Started
Set up your account, verify required details, and prepare your first listing.
1 article
ViewAccount And Profile
Manage profile details and verification items that support notifications.
1 article
ViewProperties
Create, edit, list, unlist, and organize your property information.
3 articles
ViewAvailability And Calendar Sync
Connect calendars, sync availability, and block or unblock dates.
2 articles
ViewPricing
Understand Guest Price, Agent Price / B2B Price, agent commission, and guest-facing charges.
1 article
ViewBookings And Requests
Review bookings, contact guests, and handle approval requests.
2 articles
ViewWebsite Builder
Complete website setup, publish your site, and connect a custom domain.
2 articles
ViewBilling, Plans, And Invoices
View subscription details, invoices, plan changes, and cancellation behavior.
1 article
ViewEverything
All articles
Getting Started
Getting started with Vacaylabs Manager
A first checklist for new clients setting up an account, property, pricing, calendars, and website.
Account And Profile
Update your profile details
Keep your personal, business, commission, GSTIN, and phone details up to date.
Properties
Create your first property listing
Add a property through the multi-step property setup flow.
Properties
Edit, list, unlist, or delete a property
Find an existing property and use the available property actions.
Properties
Add rooms, amenities, photos, and booking settings to a property
Update the details that help guests understand the stay and booking conditions.
Availability And Calendar Sync
Connect external calendars and sync availability
Add external calendar integrations and copy the generated calendar URL when another platform needs it.
Availability And Calendar Sync
Block and unblock dates on your availability calendar
Manually block future dates, add notes, and unblock dates when they should become available again.
Pricing
Set or reset custom prices with Guest Price and Agent Price/B2B Price
Apply special base prices to selected dates or remove them to return to default pricing.
Bookings And Requests
Review bookings and contact guests
Use booking filters and details to review stays, amounts, comments, and contact actions.
Bookings And Requests
Approve, reject, or mark a booking request as Direct Only
Handle pending approval requests and understand what Direct Only means.
Website Builder
Create, complete, and deploy your Vacaylabs website
Complete website setup details, template-specific content, and deployment steps.
Website Builder
Set up a custom domain after website deployment
Use the DNS records sent after website setup and deployment are complete.
Billing, Plans, And Invoices
View invoices and manage your subscription
Review invoice history, subscription status, plan changes, and cancellation behavior.
Need more help?
If an article does not cover your situation, contact Vacaylabs support with the page name, property name, booking reference, or invoice details you can see.
